112bet Privacy Policy — Our Commitment to Protecting Your Information

From the moment you create an account to every step of using the platform, certain information is collected. This data is used solely to provide you with a secure and improved experience. Below is a detailed breakdown of what we collect:

112bet collects information in several ways. Some data is provided directly by you, while other data is collected automatically as you use the platform.

• Registration Form: The information you provide when creating an account is stored directly in our system.
• KYC Verification Process: When uploading a copy of your national ID or passport for identity verification.
• Payment Transactions: Financial information required for deposits or withdrawals is collected through the payment gateway.
• Platform Usage: Logs are generated automatically when you place a bet, play a game, or navigate the platform.
• Cookies & Tracking Tools: Browsing behaviour is collected via cookies while using the website and app.
• Customer Service Contact: Any conversations through live chat or email are recorded and stored.

At every point of data collection, we ensure that information reaches our servers through secure channels. No data is ever transferred insecurely.

The most important part of the 112bet Privacy Policy is understanding how your data is used. We use your information for the following purposes:

• Account Management: To create and manage your account and ensure its security.
• Identity Verification: To verify your age and identity during the KYC process — this is a legal requirement.
• Financial Transaction Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To prevent duplicate accounts, money laundering, and bonus abuse.
• Service Improvement: To analyse your usage patterns and further improve the platform.
• Personalized Offers: To offer promotions and bonuses tailored to your preferences.
• Legal Compliance: To submit required reports to regulatory authorities.
• Customer Service: To use previous communication records for faster resolution of your issues.

112bet does not generally share your personal data with third parties. However, there are specific circumstances where sharing becomes necessary:

• Payment Processor: Financial information is shared with Mobile Banking, Nagad, Rocket, or your bank to complete transactions. These partners operate under their own privacy policies.
• KYC Service Provider: Documents may be shared with authorized third-party service providers for identity verification.
• Legal Authorities: Data may be disclosed in response to court orders, requests from investigative authorities, or regulatory obligations.
• Anti-Fraud System: Information may be verified against industry-recognized databases to prevent fraud and money laundering.
• Business Acquisition: If 112bet merges with or is acquired by another entity, user data may be transferred to the new owner, but will remain subject to this Privacy Policy.

Your data is not shared with anyone outside the circumstances listed above. 112bet never exchanges data with advertising companies or data brokers.

112bet uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help the platform remember your preferences.

You have the option to disable all cookies except essential ones. However, turning off certain cookies may affect the functionality of some platform features.

112bet retains your data for defined periods depending on the type of information and applicable legal requirements:

• Account Information: For as long as the account is active, and 5 years after closure.
• Financial Transaction Records: 5 to 7 years in accordance with anti-money laundering regulations.
• KYC Documents: At least 5 years after account closure.
• Customer Service Contact: 2 years after last contact.
• Login & Session Logs: 90 days.
• Marketing Consent Records: 1 year after unsubscribing.

Under 112bet's Privacy Policy, you have several important rights regarding your personal data. You are entirely free to exercise these rights at any time:

112bet works with select trusted third-party service providers to operate the platform. These providers follow their own privacy policies and are bound by data processing agreements with 112bet.

• Payment Gateway: Authorized payment processors including Mobile Banking, Nagad, and Rocket — for transaction processing only.
• Cloud Server Provider: Industry-standard cloud services for secure data storage and backup.
• Analytics Services: For platform performance analysis — all collected data is anonymized.
• KYC Verification Services: Authorized third parties for identity and age verification.
• Live Chat Software: For customer service management — all conversation records are stored securely.

Only the minimum necessary data is shared with these providers. They may not use this information for any other purpose without 112bet's authorisation.

112bet is an 18+ platform. We do not knowingly collect or process personal data from minors (anyone under 18). Age is verified during registration and confirmed through identity documents as part of the KYC process.

If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be deleted. If you believe your child has registered on this platform, please contact our support team right away.

112bet reserves the right to update this Privacy Policy as needed. Notice will be posted on the platform before any changes take effect. For significant updates, registered users will be notified directly by email.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly. The date of the latest update will be noted at the top of the page.

If you have any questions about this Privacy Policy or wish to make any data-related requests, please contact our support team. We are available 24/7, every day of the week.

For answers to more common questions, visit our FAQ Page View.